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Strategic Planning Abbreviations ABC - Activity Based Costing AICPA - American Institute of Certified Public Accountants AMO - A Miracle Occurs (represents gap between plan and reality) B2B - Business to Business B2C - Business to Consumer BI - Business Intelligence BPM - Business Process Management BPO - Business Process Outsourcing BU - Business Unit CC - Cost Center CEM - Customer Experience Management (real-time solutions) CFO - Chief Financial Officer CI - Competitive Intelligence CLO - Chief Learning Officer CMO - Chief Marketing Officer CMS - Content Management System CPO - Chief Planning Officer CRM - Customer Relationship Management (solutions) CSF - Critical Success Factor CTQ - Critical To Quality DCF - Discounted Cash Flow DHS - Department of Homeland Security DMADV - Define, Measure Analyze, Design, Verify (methodology) DMAIC - Define, Measure Analyze, Improve, and Control (methodology) DOJ - Department of Justice DR - Discount Rate DSDM - Dynamic System Development Method DSS - Decision Support System EBP - Enterprise Business Planning EDI - Electronic Data Interchange EEM - Employee Experience Management (real-time solutions) EIS - Executive Information System ERP - Enterprise Resource Planning ESS - Executive Support System EVA - Economic Value Added FASB - Financial Accounting Standards Board FSS - Fruit Salad Syndrome GAAP - Generally Accepted Accounting Principles GAAS - Generally Accepted Auditing Standards HRO - Human Resources Outsourcing HIPAA - Health Insurance Portability and Accountability Act (US) IROR - Internal Rate of Return IS - Information Systems IT - Information Technology JIT - Just in Time (Inventory Management) JV - Joint Venture M&A - Mergers and Acquisitions MBWA - Management By Walking Around MIS - Management Information System MoSCoW - Must haves; Should haves; Could haves; Won't haves MVA - Market Value Added NIRI - The National Investor Relations Institute NPV - Net Present Value OECD - Organization for Economic Cooperation and Development OLAP - On-Line Analytical Processing P&L - Profit and Loss (Statement) PC - Personal Computer PM - Project Management; (2) Program Management PM - Project Management Maturity Model (Harold Kerzner) PMI - Project Management Institute PMP - Project Management Professional PV - Present Value QA - Quality Assurance R&D - Research and Development RAM - Responsibility Assignment Matrices; (2) Random Access Memory RBC - Risk- Based Capital RFP - Request For Proposal ROA - Return on Assets ROE - Return on Equity ROI - Return on Investment RVP - Relative Value / Price SBO - Strategic Business Objectives SBU - Strategic Business Unit SCIP - Society of Competitive Intelligence Professionals SHU - Strategic Horizontal Unit (Cost Center) SFA - Sales Force Automation SOW - Statement Of Work SPC - Statistical Process Control SSP - Structured Strategic Planning SRI - Strategically Relevant Industry SV - Shareholder Value TCO - Total Cost of Ownership TQM - Total Quality Management VP - Virtual Planning WBS - Work Breakdown Structure WLAN - Wi-Fi wireless LAN |
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