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OLAP - On-Line Analytical Processing. OLAP analysis applications include
Cognos, Microsoft, OutlookSoft, Hyperion and more. Often used in conjunction
with data warehousing. ON DEMAND ERA - refers to the concept of outsourcing everything that is not a core competence for differentiation. The on demand era is primarily characterized by change. Companies are being challenged to respond with speed to an increasingly fast paced and complex environment. Because adaptability and flexibility will be critical, the more companies can turn on, ramp up, and turn off processes at will, the better they will be able to manage change. Additionally, on demand business models typically move to a variable-cost business, rather than a fixed cost business. OPERATING COSTS - the costs of purchased operating inputs. Operating costs should be
assigned to the activities in which they are incurred. OPERATING PROFIT MARGIN - is the ratio of pre-interest pre-tax operating profit to sales. To
arrive at operating profit, not only are cost of goods sold, selling and
administrative expenses deducted, but so is depreciation expense which
involves no cash outlay. OPERATIONS - a primary activity of the business which converts inputs into the
product or service the business provides. Activities within Operations vary
from industry to industry, and even between firms in the same industry. Some
examples of activities which fall in operations for a software development
company might include: business requirements development; product
development; systems analysis; systems design; prototype development;
PC-based programming; mainframe-based programming; testing; facilities
operations; and data center operations. OPPORTUNITY IDENTIFICATION - a list of potential opportunities which might be beneficial for the
firm to explore. ORGANIZATIONAL MODEL - a model for diagnosing organizational behavior which is composed of
four interdependent subsystems: (1) tasks, (2) formal organizational
arrangements, (3) the informal organization, and (4) individuals. The
central principle of the organizational model is to seek congruence among
the subsystems and the firm's strategy. [Source: Michael Tushman] OUTBOUND LOGISTICS - Activities associated with collecting, storing, and physically
distributing the product to customers. [Source: M. Porter] OUTSOURCING - refers to purchasing from a supplier that which was previously provided (performed) by in-house staff. For example, many companies have outsourced some or all of their computer operations to firms like IBM and EDS. Any activity the firm performs can be outsourced. More recently, outsourcing has been used as a derogatory term meaning outsourcing to companies outside the U.S., especially to India and China. |
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