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Please note that the services above are for all industries. 
A myth still held by some is that Michael Porter's ideas and concepts are not suited for service industries. Porter's ideas are suitable for service industries; and most of the examples on e-Competitors.com involve service industries. And, from a letter written by Michael Porter in 1990:

 "The value chain model is completely applicable to the service industry and has been used widely in many such industries in the years since Competitive Advantage was published. What is necessary in all use of the value chain model is to adapt the heading and terminology to the specific context of the industry. In services, for example, inbound logistics is often the gathering of information or in some cases the physical handling of customers. "

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Last modified:   Saturday March 01, 2008